Terms of Use

Welcome to Hedy AI. These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Hedy AI ("Company," "we," "us," or "our") governing your access to and use of the Hedy AI application, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Definitions

1.1 "Application" refers to the Hedy AI mobile application, desktop application, web application, and any related software provided by the Company.

1.2 "Content" means any text, audio, video, images, data, transcriptions, summaries, or other materials generated through or uploaded to the Services.

1.3 "User Content" means any Content that you upload, submit, store, send, or receive through the Services, including meeting recordings, transcriptions, and associated metadata.

1.4 "AI Features" refers to any artificial intelligence or machine learning-powered features of the Services, including but not limited to transcription, summarization, action item extraction, and meeting coaching.

1.5 "Subscription" means a paid plan that grants access to premium features and services as described on our pricing page.

1.6 "Lifetime License" means a one-time purchase granting perpetual access to specified features of the Services, subject to the terms outlined in Section 7.

1.7 "Third-Party Services" means external services, APIs, or platforms integrated with or used by the Services, including but not limited to cloud storage providers, AI model providers, and calendar services.

1.8 "Authorized Users" means individuals who have been granted access to the Services under your account, including team members in an organizational subscription.

2. Acceptance of Terms

By creating an account, downloading the Application, or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Services. Your continued use of the Services following the posting of any changes to these Terms constitutes acceptance of those changes.

3. Services Description and License

3.1 Hedy AI provides an AI-powered meeting assistant that offers real-time transcription, meeting summaries, action item tracking, coaching insights, and related productivity features.

3.2 Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

3.3 The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify users of material changes to the Services.

4. User Accounts and Security

4.1 To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

4.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4.3 The Company reserves the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or in violation of these Terms.

5. User Conduct

5.1 You agree to use the Services only for lawful purposes and in accordance with these Terms. You are solely responsible for ensuring that your use of the Services complies with all applicable laws, including recording consent laws in your jurisdiction.

5.2 You agree not to:

• Use the Services to record, transcribe, or process conversations without obtaining appropriate consent from all participants as required by applicable law
• Use the Services for any illegal, harmful, or fraudulent purpose
• Attempt to gain unauthorized access to the Services, other user accounts, or related systems
• Interfere with or disrupt the integrity or performance of the Services
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application
• Use the Services to develop competing products or services
• Remove, alter, or obscure any proprietary notices or labels on the Services
• Use automated means to access the Services except through approved APIs
• Sublicense, resell, or redistribute access to the Services without written authorization
• Upload or transmit viruses, malware, or other harmful code through the Services

6. Data Rights and Privacy

6.1 User Content Ownership

You retain all ownership rights in your User Content. By using the Services, you grant the Company a limited, non-exclusive license to process, store, and analyze your User Content solely for the purpose of providing and improving the Services.

6.2 Data Processing

The Company processes User Content using a combination of proprietary and third-party AI models. Your data may be transmitted to and processed by third-party AI service providers solely for the purpose of delivering the Services. We require all third-party providers to maintain appropriate security and confidentiality measures.

6.3 Data Storage and Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You acknowledge and accept this inherent risk.

6.4 Data Retention

We retain your User Content for as long as your account is active or as needed to provide the Services. Upon account deletion, we will delete your User Content within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).

6.5 Privacy Policy

Our collection, use, and sharing of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the data practices described in our Privacy Policy.

7. Subscription and Payment

7.1 Subscription Plans

The Services are offered through various subscription plans, including free and paid tiers. Details of each plan, including features and pricing, are available on our website and within the Application.

7.2 Payment and Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually) depending on the plan selected. Payment is processed through third-party payment processors, and you agree to their terms of service. All fees are non-refundable except as expressly stated in our Refund Policy.

7.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting our support team.

7.4 Lifetime License

A Lifetime License grants perpetual access to the features available at the time of purchase. The following terms apply to Lifetime Licenses:

• "Lifetime" refers to the lifetime of the product, not the lifetime of the purchaser
• The Company reserves the right to modify, replace, or discontinue specific features while maintaining substantially equivalent functionality
• Lifetime Licenses are non-transferable and may not be shared across multiple accounts
• Usage limits (such as transcription hours or storage) may apply as specified at the time of purchase
• In the event the Company ceases operations, reasonable efforts will be made to provide users with their data and a transition period

8. Intellectual Property Rights

8.1 Company IP

The Services, including all software, algorithms, designs, text, graphics, logos, and other materials (excluding User Content), are the exclusive property of the Company and are protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Company's intellectual property except as expressly stated.

8.2 AI-Generated Content

Content generated by our AI Features (such as meeting summaries and action items) based on your User Content is considered a derivative of your User Content. You retain rights to such AI-generated content, subject to any applicable limitations of intellectual property law.

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant the Company a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into the Services without any obligation to you.

8.4 Trademarks

"Hedy AI," the Hedy AI logo, and other Company marks are trademarks of the Company. You may not use these marks without the Company's prior written consent.

9. Third-Party Services

9.1 The Services may integrate with or rely on Third-Party Services. Your use of such Third-Party Services is subject to their respective terms and privacy policies. The Company is not responsible for the practices, content, or availability of Third-Party Services.

9.2 The Company may use third-party AI model providers to deliver certain AI Features. While we select providers based on their security and privacy practices, we cannot guarantee the performance or availability of third-party models and are not liable for any errors, inaccuracies, or interruptions caused by third-party providers.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. AI-GENERATED CONTENT MAY CONTAIN ERRORS, INACCURACIES, OR OMISSIONS, AND SHOULD NOT BE RELIED UPON AS THE SOLE BASIS FOR IMPORTANT DECISIONS.

11. Limitation of Liability

11.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

11.2 THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including privacy and intellectual property rights; or (d) your User Content.

13. Term and Termination

13.1 These Terms are effective from the date you first access or use the Services and remain in effect until terminated.

13.2 You may terminate your account at any time by following the instructions in the Application or by contacting our support team. The Company may terminate or suspend your access to the Services at any time, with or without cause, upon reasonable notice.

13.3 Upon termination, your right to use the Services will immediately cease. The Company will make your User Content available for export for a reasonable period following termination. Sections that by their nature should survive termination (including Sections 6, 8, 10, 11, 12, and 15) will survive.

14. Changes to Terms

14.1 The Company reserves the right to modify these Terms at any time. We will notify you of material changes through the Application, by email, or by posting a notice on our website at least 30 days before the changes take effect.

14.2 Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and terminate your account.

15. Dispute Resolution

15.1 Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties for a period of at least 30 days.

15.2 If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state where the Company is headquartered, and the decision of the arbitrator shall be final and binding.

15.3 You agree to resolve disputes with the Company on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

16. General Provisions

16.1 Entire Agreement. These Terms, together with the Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and the Company regarding the Services.

16.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations without restriction.

16.5 Contact. If you have any questions about these Terms, please contact us at support@hedyai.com.