Privacy & Security
12 articles · Learn how Hedy protects your data, privacy practices, and compliance options.
Data Privacy Overview
Understand Hedy's commitment to privacy and how we protect your conversations through our security measures and data handling practices.
Data Storage & Security
A detailed look at how Hedy stores and protects your data, including our infrastructure, security measures, and data handling procedures.
Understanding Cloud vs Local Storage
Hedy offers flexible storage options to meet your privacy and accessibility needs. This guide will help you understand how Hedy manages your data.
Data Management & Control
Learn how to manage your data in Hedy, including deletion procedures, export options, retention policies, and privacy controls.
Data Residency
Data residency means the physical location of the servers where your data is stored.
Migrating Your Hedy Account to EU Data Storage
If you created your Hedy account before EU data storage was available, this guide walks you through moving your data to a new EU-based account.
Hedy Team privacy and Cloud Sync
What Hedy Team admins can and can't see, how the organization's Cloud Sync setting works, and where your team's data is stored.
AI Processing: Cloud AI, Local AI or Off
Choose how Hedy processes your conversations with AI, or keep transcription on without AI analysis.
Keep Sensitive Conversations on Your Device
Configure Hedy so a confidential conversation never leaves the device that captured it: speech recognition, saved audio, AI analysis, Cloud Sync, and email recaps.
Move Your Sessions to a New Device Without Cloud Sync
With Cloud Sync off, your sessions and saved audio live only on your device. How to move them to a new Mac, Windows PC, iPhone, or Android phone.
Professional Use Guidelines
Learn how to use Hedy securely in different professional contexts, including healthcare, journalism, legal, and business environments.
Recording laws and consent
Recording-consent laws vary by location, so inform everyone and get agreement before you start; Hedy transcribes on-device and discards the audio by default.