Data Management & Control

At Hedy, we believe you should have complete control over your data. This guide explains all the tools and options available for managing your information. For how that data is protected and backed up, see Data Storage & Security.

Key Data Management Features:

Full control over your data

Flexible deletion options

Export capabilities

Granular privacy settings

Managing Individual Sessions

Deleting Sessions:

You can delete individual sessions at any time from the device that captured that session. To delete a session:

Open the Session screen
Access the session menu in the top right
Tap “Delete”

What Happens When You Delete:

Immediate removal from active storage
Deletion from backup systems within 14 days
Clearing of associated highlights

Data Export Options

You can currently export sessions individually through the “Share All Data” menu item.

Review the links you have created in Settings → Account, in the sharing section. You can see which are active and revoke any of them. Revoking stops new visitors, but it cannot reach a copy someone already saved. To change what a public link shows, revoke it and create a new one.

Account Data Management

Managing Your Account Data:

Update personal information
Change language preferences
Set custom prompts and session context
Sign out of all devices to end active logins

Complete Account Deletion

When you choose to delete your account. What’s deleted:

All session data
Transcripts
Highlights
Summaries and Detailed Notes
Chat history
Personal information
Account settings

Deleting your account on the iPhone holding pending Apple Watch sessions clears only its inbox. It does not erase audio still on the Watch, whether connected or offline. A recording that has not yet transferred can arrive in the inbox later. Signing out or switching accounts does not clear the inbox.

Deletion Timeline:

Immediate removal from active systems
14-day backup retention
Third-party data removal

Need Help? Contact our support team for assistance with:

Data management questions

Privacy control configuration

Export assistance

Deletion verification

Recovery requests

Use the chat feature on this website, or email support@hedy.bot.